Refund Policy
Extended Refund Policy for Love Visits Software
Before using Love Visits software, please carefully read and review this Software License Agreement ("License"). Your use of Love Visits indicates your agreement to comply with the terms outlined in this License. If you do not agree with these terms, please refrain from purchasing the software.
At Love Visits, we value customer satisfaction. We understand that sometimes circumstances may warrant a refund. To ensure transparency and clarity, we have outlined our extended refund policy below:
Refund Eligibility

Refunds are eligible under the following conditions:

The customer experiences technical issues with Love Visits Software that cannot be resolved by our support team within a reasonable timeframe.

The customer is dissatisfied with the performance of Love Visits Software and can provide valid reasons for their dissatisfaction.

The customer mistakenly made a duplicate purchase of Love Visits Software.

Refund Request Procedure

To initiate a refund request, customers must contact Love Visits support team at support@lovevisits.com within thirty (30) days of the original purchase date.

The refund request should include the customer's name, email address, order number, and a detailed explanation of the reason for the refund request.

Love Visits support team will assess the refund request and may request additional information or documentation if necessary.

Refund requests will be processed within seven (7) business days of receipt of the complete refund request.

Refund Process

Refunds will be processed using the original payment method. It may take up to 5-10 business days for the refunded amount to reflect in the customer's account, depending on the processing time of their bank or payment provider.

Customers will be notified via email once the refund has been processed.

Non-Refundable Items

Customized or personalized services provided by Love Visits are non-refundable.

Refunds will not be provided for purchases made through third-party platforms or resellers. Customers must contact the respective platform or reseller for refund inquiries.

Refund Policy Changes

Love Visits reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on the Love Visits website.

We strive to provide a seamless and satisfactory experience for all our customers. If you have any questions or concerns regarding our refund policy, please feel free to contact our support team for assistance.